Every Fjord bag is designed through the lens of Nordic minimalism — clean, functional, and made to last. Our focus is on durability, practicality, and timeless design rather than fast-changing trends. Each piece balances sleek form with smart utility for daily life, travel, and adventure.

We use recycled, vegan-friendly materials such as GRS-certified RPET fabric (made from post-consumer plastic bottles) and water-resistant PU coatings. Our hardware is metal or reinforced recycled plastic — ensuring strength without animal or virgin materials.

All Fjord bags are built from water-resistant materials with sealed seams and coated zippers. While they withstand rain and splashes with ease, they’re not designed for full submersion in water.

The Rolltop Bag is perfect for commuters and cyclists — expandable, sleek, and easy to access. The Hybrid Backpack bridges everyday carry and weekend travel — with structured organization and generous capacity. Both share Fjord’s signature aesthetic: understated, functional, and sustainably made.

Absolutely. Every Fjord bag is built with smart compartments for laptops, passports, bottles, and travel essentials. They fit most airline carry-on requirements and are ideal for both urban and outdoor adventures.

Yes — we offer free UK shipping on all orders. For international deliveries, shipping costs are calculated at checkout depending on region and carrier.

We usually dispatch within 1–2 business days. - UK: 2–4 working days - EU: 5–10 working days - Rest of world: 7–20 working days (depending on customs)

Yes — once your order ships, you’ll receive a tracking link by email so you can follow your delivery in real time.

For orders outside the UK, local taxes and duties may apply. These are the responsibility of the buyer and vary by destination.

You can return unused items within 30 days of delivery for a full refund. Returned products must be in original condition with tags intact. Simply contact us at hello@fjordbag.co.uk to begin the process.

Yes — we can exchange for another model or colour if stock allows. Exchanges are processed once your original item has been received.

Fjord bags are backed by a 1-year warranty covering defects in materials and craftsmanship. It doesn’t cover normal wear, misuse, or the buckle on the Rolltop bag. Read more in our Warranty Policy.

Wipe with a damp cloth and mild soap. Avoid detergents, bleach, or machine washing. Let it air dry naturally — not in direct sunlight or tumble dryers.

Yes. To maintain water resistance, you can apply a PFC-free fabric spray after extended use. This helps refresh the coating and prolongs your bag’s lifespan.

Visit our Product Care Guide for full cleaning and maintenance tips.

Each Fjord bag repurposes up to 18 plastic bottles through GRS-certified recycled materials. Our production partners are BSCI and SEDEX-audited for responsible labour and environmental practices.

All Fjord bags are 100% vegan-friendly. We never use leather, suede, or animal-derived glues — only high-performance recycled textiles.

Yes — Fjord donates 5% of net profits to marine conservation and reforestation projects. We’re committed to leaving a lighter footprint on the planet we love to explore.

Of course. Email us at hello@fjordbag.co.uk — we reply within 24–48 hours (Mon–Fri). For quick updates, visit our Contact Page.

We love hearing from you. Use our feedback form on the contact page or tag us on social media @fjordbag. Your suggestions help us design better, more sustainable gear.