Product Care
Care & Repair
The most sustainable bag is the one you keep using. Follow these simple steps to keep your Fjord gear looking sharp and performing for years.
General Care Instructions
- Spot clean with cool water and mild soap using a soft cloth or brush.
- Avoid bleach, harsh detergents, or fabric softeners.
- Air dry only — never use a tumble dryer, radiator, or direct heat.
- Brush zippers gently and keep free of dust or grit for smooth use.
- Store in a cool, dry place; stuff lightly to help maintain shape.
What to Avoid
- Machine washing or soaking in water — it can weaken seams and coatings.
- Prolonged sun exposure, which can fade colours and damage fibres.
- Harsh chemicals or solvents that may remove the protective finish.
Waterproofing & Reproofing
Fjord fabrics are water-resistant, not submersible. Over time, repellency can reduce with wear and dirt.
- Clean first — dirt reduces water beading.
- Apply a PFAS-free spray-on repellent evenly; allow to dry fully.
- Test on a small hidden area before applying across the full surface.
Storage & Longevity
- Store in a cool, dry environment away from direct sunlight.
- Stuff lightly with paper or a clean t-shirt to maintain structure.
- Avoid stacking heavy items on top for prolonged periods.
Repairs & Spare Parts
Small fixes can add years of use. We support repair over replacement wherever possible.
- Common parts: zipper pulls, buckles, straps, and clips (subject to availability).
- DIY-friendly fixes include zipper pull swaps and strap re-threading.
- For complex repairs, contact us for recommended partners.
Prefer a pro? Contact support for guidance and parts. Keep your proof of purchase handy.
Warranty
Your Fjord gear is built to last. If a manufacturing defect appears under normal use, we’ll make it right.
- Coverage: manufacturing defects in materials or workmanship.
- Excludes: normal wear, misuse, accidents, or unauthorised modifications.
- Valid for 1 year from purchase. Contact us with photos and order details for assessment.
For full terms, see our Warranty Policy.